The following are excluded from withdrawal:
- Products that have been used or damaged. The product must be completely free of hair and dirt. It must be in salable condition.
- Products that do not have their original product packaging or damaged packaging.
- Consumables (such as treats, bone, etc.).
- Collars with own print
- Embroidered and custom oredered items
ReturnsIf you would like to return part of or all of your order it is no problem. All you need to do is to attach a delivery note with order number and your name, pack the product in appropriate packaging, postage package and return it to your nearest post office. The cost of the return delivery shall be paid for by the customer.
Send your return to following address:
Silvertern Hundsport AB
335 73 Hillerstorp
Do you want another color or size? Please enter www.dogmania.se and place a new order. Once we have received your return we will credit your account.
In case of return of goods requires that the goods be returned in their undamaged original packaging (if it has one) and that all patches and manuals are included. Product packaging must not be used as the outer packaging.